Mail Time Machine

Mail Time Machine

Mail Time Machine (MTM) is a tool that allows you to access the backups of an email account from today to 15 days ago.

You can access MTM at https://mtm.qboxmail.com/, entering the login credentials of the email account and selecting the day linked to the backups that you want to view. Once logged in, you will see an interface completely identical to the webmail one, but with limited functionality because the backups are read-only.

In the MTM you will see all personal folders, both subscribed and unsubscribed ones.

Backups are performed via Snapshot technology every day at midnight and, therefore, contain the messages from all the folders available at that particular time in the user box on our servers.

Functionality

With MTM, you can:

• consult the emails available in your backups;
• view the source of a message;
• download individual email messages in EML format;
• request a recovery;

To download a message, right click on the message and then click Download. To recover more messages, read the recovery documentation.

Backups are read-only and their contents cannot be deleted or modified. Backups are a 'picture' of the data on our servers that relate to a single email address at a given time. If your email account is configured in POP 3, you will need to copy the messages in our server. Otherwise, it will not be possible to recover messages deleted by mistake as there is no trace on the server and, therefore, the backup would be empty. On the contrary, if you are configured in POP 3 with a copy of the messagges on the server or in IMAP, the messages will be available on the server and it will be possible to recover them.