Account settings

Account settings let you manage information related to your user and the security of the account you use to access Webmail.

To edit the settings, click settings at the bottom left of the sidebar and select the corresponding item in the side menu for the settings you want to change.

Profile

This section is dedicated to the contact information and account preferences used to access Webmail.

Personal information

Set an image for your profile, which will be shown to all your contacts. To add or edit your profile image, click the Edit button. A modal window will open where you can:

take a photo using the button;
select an image from your device using the button.

After uploading the image, you can choose the zoom level using the slider below the photo and rotate it using the button. If you want to use a default image, click the Use default image button.

In this section, you can also edit the information related to your user that will be shown to your contacts.

General settings

In this section, you can set the default language, time zone, time format, and date format for your Webmail interface.

The currently available languages are:

Italian 🇮🇹
English 🇬🇧
Dutch 🇳🇱
Swedish 🇸🇪
Portuguese 🇵🇹
Spanish 🇪🇸
German 🇩🇪
French 🇫🇷
Greek 🇬🇷
Serbian 🇷🇸
Danish 🇩🇰

Security

Section dedicated to the security settings for the account you use to access Webmail.

Password expiration

If automatic password expiration is active for your email account, this section shows the expiration date and the number of days remaining until that date.

To set a new password, open the Security section of the settings and click the Change password button. A modal will open asking you to enter your current password, then type a new password, confirm it a second time, and click the Save button. Clicking the Generate random password button creates a random password that you can copy using the button.

OTP authentication

Enable OTP authentication

To enable two-factor authentication, open the Security section of the settings, click the Enable OTP button, scan the activation QR Code shown in the window using an authentication app on your smartphone, and enter the numeric code generated by the app before the time expires. Click Confirm to complete the operation.

Info

To use two-factor authentication (2FA), install Google Authenticator or any other OTP authentication app available on Google Play or the Apple Store on your smartphone.

Disable OTP authentication

To disable two-factor authentication, open the Security section of the settings, click the Disable OTP button, and enter the numeric code generated by the app before the time expires.

Warning

If access through two-factor authentication has been made mandatory by the domain administrator, you will not be able to permanently disable this security policy. You will be asked to enable it again at the next login.

Notifications

Section dedicated to enabling or disabling Webmail browser notifications.

When are notifications sent?

Notifications, if enabled, are sent when you receive a new message or as a reminder for a calendar event:

if your browser is open with Webmail open
if your browser is hidden with Webmail open
if your browser is open even without the Webmail window open

Tip

If you do not want to receive notifications while your browser is open, log out of Webmail. At the moment, notifications are sent only when a new message is delivered to Inbox (INBOX).

How do I enable notifications?

If you already use Webmail, enable the Enable browser notifications checkbox. After changing this setting, allow notifications from webmail.qboxmail.com. Finally, make sure your browser has saved the permission, usually by clicking the lock icon in the address bar.
If this is your first Webmail login, enter your credentials and complete the initial settings save steps. Once you are inside your email account, the browser will ask you to allow notifications from webmail.qboxmail.com. Allow them and make sure browser notifications are enabled in the settings.

Integrations

This section contains integrations with third-party services offered to extend the features available in your Webmail.

Zoom

Save time when scheduling your events by inviting participants and adding the details of a Zoom video meeting to an event.

The Zoom integration lets you schedule video meetings directly by creating an event in the Webmail Calendar. This way, event participants immediately receive the link to join the video meeting on Zoom. The link is connected to your Zoom account and generated automatically.

Info

The Zoom integration is available only for Professional and Enterprise plans.

How to enable the Zoom integration

To enable the Zoom integration:

Go to https://zoom.us/signin and create a Zoom account with the plan you prefer. If you already have a Zoom account, you do not need to create a new one.

Open your Webmail settings and enable the integration by clicking the Configure button in the box for the Zoom service.

You will be redirected to the Zoom login page. Sign in with the account you created previously, or with the account you prefer, to enable the integration.

Info

The integration works with any plan provided by the Zoom platform, including the free plan.

Once configuration is complete, Zoom will appear among the available locations when creating a new event in Calendar.

How to use the Zoom integration

To automatically add a Zoom link to an event, making it available to all invited participants:

Create an event by following the steps described on the View and manage events page.

Invite the desired participants.

Select Zoom among the available locations.

Save the event.

After saving the event, all participants will see the link to join your video meeting on the platform.

How to disable the Zoom integration

To disable the Zoom integration, open your Webmail settings and disable the integration by clicking the Disable button in the box for the Zoom service.

Once disabled, Zoom will no longer appear among the available locations for an event.

How to uninstall the application from your Zoom account

Log in to your Zoom account and go to the Zoom Marketplace section. Click Manage > Installed Apps or search for the Video Meeting for Qboxmail app. Click the Video Meeting for Qboxmail app. Click Uninstall.

Go to the Zoom Marketplace website and log in to your profile.

Click the Manage button in the navbar. You will find a sidebar where you need to open the Added App page, which shows the list of installed applications.

Click the Video Meeting for Qboxmail app and scroll until you find the Remove app button, or click and then Remove in the dropdown menu.

Parameters

In this section, you can view the parameters needed to configure your preferred devices or clients to receive and send email with your account.

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