Microsoft Outlook

In this guide we will configure the Microsoft Outlook client to access the email, address book, and calendar services offered by Qboxmail.

This makes it possible to keep the email, address book, and calendars available in Webmail synchronized with Microsoft Outlook as well. New contacts or events created in Webmail will also be visible in Outlook, and vice versa.

What you need

• An active email account on Qboxmail
• A domain with a Professional or Enterprise plan to access the Address Book and Calendar sharing services
• Microsoft Outlook (version 2013 or later recommended)
• CalDAV Synchronizer plugin (downloadable here)

Compatibility

There are no minimum requirements for using Outlook exclusively as an email client configured with POP/IMAP and SMTP. To also use Outlook as a calendar and address book client, we recommend using version 2013 or later and the CalDAV Synchronizer plugin updated to the latest version.

Email configuration

To configure the Qboxmail email account, you must use the POP or IMAP protocols to receive messages and SMTP to send them.

• Click the File menu
• Click the Add account button
• In the window that opens on screen, enter the email address to configure
• Click Advanced options and select Let me set up my account manually
• Continue by clicking Connect
• Select IMAP from the available options

In the screen that opens, set the following configuration parameters

Incoming Mail

• Server: imap.qboxmail.com
• Port: 993
• Encryption method: SSL/TLS

Outgoing Mail

• Server: smtp.qboxmail.com
• Port: 465
• Encryption method: SSL/TLS

Then confirm by clicking the Next button.

• Enter the email account password
• Click Connect
• Confirm that the email account has been added correctly by clicking Done

White Label access parameters are available for Resellers to set in users’ email clients. By using the White Label parameters, any direct reference to Qboxmail will be removed. You can download the PDF with the White Label Parameters (login required) for accessing the services from the customer area after signing in.

Calendar and Address Book configuration

To enable synchronization and sharing of the address book and calendar available on the Qboxmail platform, you must install the Outlook plugin from the link in the What you need section.

After downloading the plugin, unzip the zip file, double-click the Setup file in the folder, and complete the installation procedure. When finished, open Outlook, or restart it if it was already open.

After restarting Outlook, follow these steps:

• Click the CalDav Synchronizer tab
• Open Synchronization Profiles
• Click the second icon (green + with white squares)
• In the window that opens on screen, select Sogo and confirm by clicking the ok button

The fields to configure the connection to the Qboxmail platform will then appear on screen.

• Name: choose a profile name
• DAV URL: https://dav.qboxmail.com/SOGo/dav/
• Username: the email address of the account to configure
• Password: the account password
• Email address: the email address configured in Outlook

After filling in these fields, search for the calendars and address books on the server by clicking Discover resources and assign to Outlook folders.

In the window that opens on screen, you can choose or create the folders where the contacts/calendars found by the plugin should be saved. To do this, click the … button corresponding to each resource found. If you need to create new folders, make sure the folder content is correct (calendar-type items or contact-type items).

After finishing the folder configuration, you can specify the interval in minutes for automatic resource synchronization (30 minutes by default) and other preferences. Then confirm by clicking the ok button.

To run the first synchronization:

• Click the CalDav Synchronizer tab
• Click Synchronize now