Mail settings

Mail settings let you manage your preferences for displaying and organizing your email messages.

To edit the settings, click settings at the bottom left of the sidebar and select the corresponding item in the side menu for the settings you want to change.

Display

Layout

Set your preferred display mode by choosing from:

• three-column view
• view with message preview
• list view

Reading settings

Set your message reading preferences by deciding whether to enable or disable email grouping by conversation, show or hide the priority of received messages, enable or disable read receipt requests, and automatically load images contained in messages.

Folders

Folders

In this section, you will find all default and personal folders.

For each folder, the name, the number of read and unread messages inside it, and the actions that can be performed on the folder are shown.

By clicking , you can edit the settings of a specific folder, such as:

• enabling or disabling subscription, which lets you show or hide the folder in the Mail section sidebar;
• the folder or subfolder path;
• the folder or subfolder name;
• setting a time interval after which messages are automatically deleted.

You can select one of the following time intervals:

• 1 month
• 3 months
• 6 months
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years

Default folders

Default folders are system folders present in every email account where, unless otherwise specified, messages are automatically sorted.

Personal folders

Personal folders are non-default folders, useful for organizing your email messages more effectively.

To create, edit, subscribe to, or delete a personal folder, click settings at the bottom left of the navigation bar and select Folders in the Mail section of the sidebar. To create a personal folder, click the New folder button, select the path (parent folder) where you want to create the folder, assign it a name, and click Save to confirm the operation. The folder will automatically appear in the list of folders and in the Mail module sidebar.

To delete a personal folder, click the trash icon next to the folder you want to delete and confirm by clicking Delete.

Shared folders

In this section, you will find all folders that have been shared with you. For each folder, the name, the number of read and unread messages inside it, and the button to enable or disable subscription are shown. Subscription lets you show or hide the folder in the Mail section sidebar.

To share a personal folder, click next to the folder you want to share, open the Sharing tab, and enter the name or email address of the user you want to share the folder with. Add the user to the list and assign the related folder management permissions. Click Save to confirm the operation.

Composition

Read / delivery confirmation

By clicking the Always request read receipt selector, you can automatically request a read receipt from the recipients of all your messages and receive an automatic notification message if the recipient confirms it.

By clicking the Always request delivery confirmation selector, you will set an automatic notification for the successful delivery of all messages you send to the remote server.

Undo email sending

Lets you select the number of seconds during which you can undo sending an email. The available options are listed below and can be set only for domains with Professional and Enterprise plans:

• 5 seconds
• 10 seconds
• 20 seconds
• 30 seconds
• disabled

Toolbar

To configure the toolbar that best suits your needs, open the Composition page in the settings and scroll down to the dedicated section.

Choose the toolbar from the following available options:

• Default toolbar: includes all available tools and is the configuration shown by default to every user. Clicking the up arrow icon on the right opens the second row of tools.
• Essential toolbar: an essential toolbar containing only the main tools, such as bold, italic, bulleted list, numbered list, insert link, and clear formatting.
• No toolbar: in this mode, no clickable tools are available. You can write text without changing the style through the interface, using only keyboard shortcuts.
• Customizable toolbar: lets you create a custom toolbar. Selecting this option opens a modal where you can build the toolbar by dragging the available tools into an empty bar, choosing which ones to include and defining their order. You can also click Start from the Default toolbar to customize the toolbar starting from the default configuration. By enabling the Enable second row toggle, the toolbar can be expanded to two rows, letting you add more tools and better organize the available space. Clicking the Restart button clears the toolbar created so far and lets you start again. To make changes to a custom toolbar that has already been saved, click the Customize button to open the related window.

How to choose the toolbar

Each toolbar includes:

• a selection radio button
• the name
• a short description
• a preview

Select the desired toolbar using the radio button and confirm your choice by clicking Save at the top right. The selected toolbar will automatically replace the one currently in use in the message composition window.

Email templates

Email templates make it easier to compose recurring emails by saving templates that you can choose when composing a message.

Create an email template

Go to Email templates. By clicking the New email template button, you can set up a new message to save as a default template.

You need to specify:

• Name: useful for identifying the message among the other saved messages. It will not be part of the email when sent.
• Identity: select from the proposed list the address from which you want the template to be sent. If a signature has been configured for the selected identity, it will automatically be added at the end of the message.
• The message subject.
• The message text.
• You can also add attachments.

After saving at least one template, when composing a new email message you can click Email templates at the bottom of the message composition window and choose the message you want to send from the displayed list.

Each message setting (identity, subject, text, attachments) can be changed before sending the message.

Email template settings by plan

Depending on the plan you are subscribed to, you can set templates with the following limits:

Signatures and identities

Set a custom signature for the different identities of your account. It will be automatically added at the bottom of all your new messages.

For each signature, you will find the display name, the identity associated with the signature, and the actions that can be performed for each signature.

To add a signature, click New signature, select the identity you want to associate it with, enter the display name and the signature body, and then click Save. In the signature body, you can also insert HTML code, for example your company logo or a link to a website.

Among the settings associated with a signature, you can enable or disable the following using toggles:

• automatically Add sender in Bcc, especially useful when managing mailboxes with active forwards or in the case of Email Aliases or Domain Aliases.
• Do not add signature to replies

Default senders

In the Signatures and identities section, you will find the settings related to Default senders. Here, you can select the identity to use as the default sender for new messages and the one to use automatically when replying to received emails. Both settings can be changed at any time from the composition window.

It is always possible to change the sender directly while writing the message.

Labels

To create a new label, open the Labels section in the settings. The list of existing labels will be displayed. Click the New label button, enter the name you want to assign to it and the reference color. You can choose whether to pin the label when the sidebar is collapsed. After entering all required values, click Save.

To edit an existing label, click edit next to the label you want to edit, edit the label and click Save to update the label list.

To pin a label in the Mail module sidebar, making it visible even in compact mode, click edit , enable the Pin the label when the sidebar is closed switch, and save the changes by clicking Save at the top right.

To delete an existing label, click the trash icon next to the label you want to delete and save the changes by clicking Save at the top right.

To associate a label with an email message, click and open the message you want to associate the label with, click more , select Label, and click the label you want to associate.

Autoresponder

Set an automatic reply to all messages received by your account by entering the message subject and text.

You can select the time interval, specifying the start and end date and time during which the automatic reply will be active, so that it activates and deactivates automatically on the date you choose.

To activate the changes, click the Enable autoresponder toggle. At this point, all fields will be enabled and you can proceed with creating the message. Once the changes are complete, click Save at the top right.

Forward messages

Set one or more addresses to which all messages received by your account should be automatically forwarded.

To add a forwarding address, enter the email address to which you want to forward messages, click the + button to add the address to the recipients list, and save the changes by clicking Save at the top right.

To delete an existing forwarding address, click the trash icon next to the address you want to delete and save the changes by clicking Save at the top right.

To keep a local copy of all forwarded messages, enable the corresponding option.

Antispam exceptions

Set your antispam rules by choosing the addresses from which you always want to receive messages (Allowed senders) and those from which you never want to receive them (Blocked senders).

Allowed senders

The Allowed senders list is a list of email addresses or domains that you consider trusted and from which you always want to receive messages, without those messages being analyzed by the antispam filter.

To add an email address or domain, enter it in the dedicated field and click the + button. The item will be added to the corresponding list.

To remove an email address or domain from the list, click the trash icon next to the address you want to remove from the list.

Blocked senders

The Blocked senders list is a list of email addresses or domains that you consider untrusted and believe should be blocked, so that messages attempting to reach you are always rejected by the antispam filter.

To add an email address or domain to the list, enter the email address or domain you want to add and click the + button.

To remove an email address or domain from the list, click the trash icon next to the address you want to remove from the list.

Rules

Set specific rules for your incoming messages and better organize your mail.

Rules are a very powerful tool. They let you sort or perform other actions on the emails you receive directly on the server side as soon as they arrive. This means that actions are performed regardless of whether you are connected to Webmail.

To add a rule, click New rule, assign a name to the rule you want to add, specify the parameters to assign by choosing from the available options, click Save to add it to the list of existing rules, and save the changes by clicking Save at the top right.

To edit an existing filter, click edit next to the rule you want to edit, make the desired changes, click Save to update the filter list, and save the changes by clicking Save at the top right.

To disable an existing rule, turn off the related switch and save the changes by clicking Save at the top right.

To delete an existing rule, click the trash icon next to the rule you want to delete and save the changes by clicking Save at the top right.

Available parameters

You can check whether a parameter contains or does not contain a value, whether it is equal to or is different from a specific value, or whether it exists or does not exist.

The Is equal to and Is not equal to operators are recommended for expert users because they require an exact match with the field content. In most cases, it is preferable to use the Contains and Does not contain operators.

When using the Is equal to or Is not equal to operators, the entered value must exactly match all elements present in the field.

Available actions

The rule is executed when the condition matches the configured value. The specified action is then performed.