iPhone and iPad

This guide will help you configure Mail, Contacts, and Calendars in iOS on your iPhone or iPad to access the email, address book, and calendar services offered by Qboxmail.

This way, your device will synchronize the email, address book, and calendars in Webmail automatically on iPhone/iPad. New contacts or events created in Webmail will appear on iOS and vice versa.

If you need to configure your email account using Microsoft® Exchange ActiveSync, go to the dedicated guide.

Essentials

• An active mailbox on Qboxmail;
• A domain with Professional or Enterprise plan to access the directory and calendar sharing services;
• iPhone/iPad.

Compatibility

We recommend using the latest version of iOS. This is to avoid issues during synchronization, thanks to the latest software updates. There are no particular precautions to adopt at this point, except to keep your iPhone/iPad regularly updated.

Email configuration

To configure your Qboxmail email account on Apple Mail, you need to use the POP or IMAP protocols for receiving messages and SMTP for sending.

• Open Settings;
• Choose from the list Mail;
• Click on Accounts, then on Add account and select Other;
• Choose Add Mail Account.

A window will open on the screen. Enter the following information:

• Name: name displayed in the sender field;
• Email: email address to be configured;
• Password: the password of the email account;
• Description: a description to be assigned to the email account.

Once these fields alle filled in, click Next and complete the rest of the items relating to the email server:

• Choose whether to use IMAP or POP;
• Incoming server - Host name: imap.qboxmail.com or pop.qboxmail.com;
• Outgoing mail server - Host name: smtp.qboxmail.com;
• Username and Password: enter your email address and password as username for both the incoming and outgoing mail server (even if it is indicated as an optional field, enter it anyway)

Confirm the settings entered by clicking on Next. Finally, select Mail and Note in the following window and click on Save.

After completing these steps, the Apple Mail client will begin to download the messages of the configured account from the Qboxmail server.

White Label access parameters are available for Resellers to be set in their users' email clients. By using the White Label parameters, any direct reference to Qboxmail will be removed. You can download the PDF file with White Label settings to know how to access the services from the customer area after logging in.

Address book configuration

To synchronize and share address books situated on the Qboxmail platform, follow the steps below:

• Open Settings;
• Select Contacts;
• Click on Accounts, then on Add account and select Other;
• Click on Add CardDAV account.

A window will pop up on the screen. You must enter the data relating the account to be configured and the server address to connect to, as shown below:

• Server: dav.qboxmail.com/SOGo/dav/[account email address];
• Username: the account email address;
• Password: the account password;
• Description: the name to be given to the resource.

After filling in the fields, click Next.

When this procedure is completed, the screen window will close and the account will appear in the list of various user accounts available in your iOS. By opening the Contacts section in the side menu, you will find the contacts previously situated on the Qboxmail platform under 'Groups'.

Calendar configuration

To synchronize and share the address books on the Qboxmail platform, follow the steps below:

• Open Settings;
• Select Calendar;
• Click on Accounts, then on Add account and select Other;
• Click on Add CalDAV account.

A window will pop up on your screen. You must enter the data related to the account to be configured and the server address to connect to.

• Server: dav.qboxmail.com/SOGo/dav/[account email address];
• Username: the account email address;
• Password: the account password;
• Description: give a name to the resource.

After filling in the fields click on Next. Finally, check Calendars and Reminders, and confirm your settings by clicking Save.

After completing this procedure, the screen window will close and the account will appear in the list of user accounts available in iOS. By opening the Calendar app, you can find the section relating to the added account with personal calendars inside.